Last Updated: 02/24/2026
United Assistance Center (“UAC,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy is written to comply with applicable California privacy laws, including the California Consumer Privacy Act (CCPA), to the extent they apply to our business.
We collect personal information that you voluntarily provide to us when you fill out forms on our website, contact us, request services, or visit our office. This information may include your name, phone number, email address, address, identification documents, and any details necessary to assist you with government forms, immigration medical exam coordination, benefit applications, notary services, Live Scan services, or other support you request. We may also collect information automatically when you visit our website, such as your IP address, browser type, device information, and general usage data for analytics purposes.
We use the information we collect to communicate with you, schedule appointments, provide the services you request, help you complete forms or applications, coordinate with service partners when needed, maintain internal records, improve our website, and enhance the customer experience. We do not sell personal information, and we do not share your data with third-party advertisers. We only share your information when necessary to provide a requested service—such as submitting forms with your permission, coordinating with civil surgeons for I-693 medical exams, performing Live Scan fingerprinting, completing notary or apostille services, or when legally required.
SMS Communications & Privacy – By providing your mobile phone number through our website, forms, or in person, you consent to receive SMS text messages from United Assistance Center (UAC). These messages may include appointment reminders, service updates, document reminders, responses to inquiries, service pricing information, and customer care communications related to requested services.
Message frequency varies based on your interaction with our services. Standard message and data rates may apply depending on your mobile carrier plan.
We do not sell, rent, or share your mobile number with third parties for marketing purposes. Your phone number and SMS consent information are used solely to communicate with you regarding services you request, except where disclosure is required by law or necessary to complete a requested service.
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us unless you re-enroll. For assistance, reply HELP or contact us directly using the information listed at the end of this policy.
We maintain reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information. We retain your information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal and regulatory requirements.
Under California law, you have the right to request access to the personal information we maintain about you, ask for corrections, request deletion of your information when legally permitted, or inquire how your information is used or shared. To exercise any of these rights, you may contact us using the information provided at the end of this Privacy Policy. We will verify your identity before responding to certain requests to help protect your information.
Our website may use cookies and similar technologies to improve functionality, analyze usage, and enhance your browsing experience. You may adjust your browser settings to disable cookies, but doing so may affect how the website functions. Our website may also contain links to government or third-party sites. We are not responsible for the privacy practices of those external websites. We do not knowingly collect information from minors without parental or guardian consent. If we learn that a minor’s information has been collected unintentionally, we will take reasonable steps to remove it.
If we update this Privacy Policy, we will post the revised version on this page with a new “Last Updated” date. We encourage you to review this policy periodically to stay informed about how your information is protected.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at:
United Assistance Center (UAC)
Email: uac@onlineuac.com
Phone: (619) 866-6894
Address: 1212 S. 43rd St Suite D, San Diego, CA 92113